hitachi

Client: Hitachi Data Systems
Designer: Salvatera Design
Technology: AJAX, .php, css, html

Some of the basic features for the redesign are listed as follows:
    Increase usability
  • Single common interface
  • Present self support options up-front
    • Able to support the global business
    Region/country specific information
    Reduce Support costs
    Enabling customers to help themselves
  • Support Forums
  • Knowledge base
    • Wide audience type
Relevant and standard information for all customers. Will allow for tracking and communication for current support issues.